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the server ping?
Please make sure “Shared Connection” on “Network=>WAN” or “Network=>Dialup” is enabled
in the configuration of InRouter.
8. InRouter is powered on, but the Power LED is not on?
Check if the protective tube is burn out.
Check the power supply voltage range and if the positive and negative electrodes are
correctly connected.
9. InRouter is powered on, but the Network LED is not on when connected to PC?
When the PC and InRouter are connected with a network cable, please check whether a
network crossover cable is used.
Check if the network cable is in good condition.
Please set the network card of the PC to 10/100M and full duplex.
10. InRouter is powered on, when connected with PC, the Network LED is normal but can't have a
ping detection to the InRouter?
Check if the IP Address of the PC and InRouter are in the same subnet and the gateway
address is InRouter LAN address.
11. InRouter is powered on, but can't configure through the web interface?
Whether the IP Address of your computer is the same subnet with InRouter and the
gateway address is InRouter LAN address.
Check the firewall settings of the PC used to configure InRouter, whether this function
is shielded by the firewall.
Please check whether your IE has any third-party plugin (e.g. 3721 and IEMate). It is
recommended to configure after unloading the plugin.
12. The InRouter dialup always fails, I can't find out why?
Please restore InRouter to factory default settings and configure the parameters again.
13. How to restore InRouter to factory default settings?
The method to restore InRouter to factory default settings:
1. Press the RESET button immediately after power on the device.
2. When System LED is steady on, release RESET button, system LED will blink, and press
the RESET button again.
3. When System LED blinks slowly, release the RESET button. The device has been restored
to default settings and will start up normally later.
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