D-0134090-A – 2022/11
VisualEyes™ - Instructions for Use - EN Page 14
Unpacking and installation
Unpacking and inspection
Check shipping box
As soon as you receive the instrument, please check the shipping box for any sign of rough handling or
damage. If the box is damaged, keep the shipping material as it may be required for inspection by the carrier
regarding any potential insurance claim.
Keep carton
The VisualEyes™ system comes with shipping cartons, which are specifically designed for the components.
It is recommended to keep the cartons for future shipments in case of any need for return or service.
Inspect instrument before connection
Inspect the product for potential damage before connecting it. Examine the cabinet and accessories for
scratches and missing parts.
Report any concerns immediately
Report any missing part or any mechanical or electrical malfunction immediately to your local distributor
together with the invoice, serial number, and a detailed report of the problem. In the back of this manual you
will find a “Return Report” where you can describe the problem.
Please use “Return Report”
Please realize that if the service engineer does not know what problem to look for he may not find it, so using
the Return Report will be of great help to us and is your best guarantee that the correction of the problem will
be to your satisfaction.
Storage
If you need to store the VisualEyes™ system for a period, please ensure it is stored under the appropriate
conditions as described for the different components in the Technical Specifications section 5: General
technical specifications.
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