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9. Check that:
• UltraSync Status should display “Connected”,
• Cell Service should display “Valid service”,
• Signal Strength should display a value between -91 to -51.
If it does not:
• Check cellular connection:
1. Look at cell state, it should display “Connected”.
2. Wait until cell state displays “Connected”, click Reload to refresh the status.
3. Check signal level in Menu 4, 5 – signal level should be between -91 to -51.
4. Contact Tech Support for assistance.
• Check radio module is correctly installed.
• Check radio antenna is correctly installed or move the antenna to a higher location.
• Check cable connection of Ethernet cable.
• Check router settings.