Chapter 4 — Managing, Upgrading, and Troubleshooting the IF30
68 IF30 Fixed Reader User’s Manual
Troubleshooting the IF30
This section includes lists of problems and possible solutions.
Problems While Working With RFID
Many problems you may encounter when working with your
RFID system can be solved by carefully checking the RFID
settings and changing them accordingly. For help, see
“Configuring RFID Settings” on page 42.
RFID Problems and Solutions
Problem Solution
The IF30 is unable read RFID tags,
or seems to read tags slowly or
inconsistently.
Check these conditions:
• Your RFID antennas must be connected correctly to
the IF30 and mounted in optimum locations. Make
sure all antenna connections are tight and that the
cables are in good condition. For help, contact your
Intermec RFID system consultant.
• Terminators must be installed on all unused RFID
antenna ports. If you have operated the IF30 without
terminators on all unused antenna ports, the RFID
module may be damaged. For help, contact Intermec
Product Support.
• To maximize IF30 performance, make sure you have
chosen the correct Tag Type for your application. For
help, see “Configuring RFID Settings” on page 42.
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