Intermec PD41

Chapter 4 — Troubleshooting and Maintaining the Printer
PD41 and PD42 Commercial Printer User’s Manual 71
Printing is faded or
light.
• For Fingerprint: Adjust the the Constant,
Factor and Contrast media settings.
• For IPL: Adjust the Sensitivity setting.
• Make sure the printhead is clean. For help, see
“Cleaning the Printhead” on page 89.
• Check the printhead pressure. For help, see
“Adjusting Printhead Pressure” on page 81.
• Check the printhead dotline posistion. For
help, see “Adjusting Printhead Dot Line” on
page 82.
The printer is working,
but nothing is being
printed.
• Printing on direct thermal media: Make sure
the media is loaded with the heat-sensitive side
facing the printhead.
• Printing with thermal transfer ribbon: Make
sure the ink-side of the ribbon faces the media.
For help, see “Loading Thermal Transfer
Ribbon” on page 16.
• Make sure you have the correct media type and
paper type selected.
• Make sure the printhead is correctly connected
to the print mechanism.
Only partial labels are
printing.
Check the printhead balance. For help, see
“Adjusting Printhead Balance” on page 79.
Part of the print image
is not printed along the
feed direction.
• Make sure the printhead is clean. For help, see
“Cleaning the Printhead” on page 89.
• Make sure the ribbon is not wrinkling. For help,
see “Preventing Ribbon Wrinkling” on
page 77.
The printout is uneven
across the media path.
• Check the printhead balance. For help, see
“Adjusting Printhead Balance” on page 79.
• Check the printhead pressure. For help, see
“Adjusting Printhead Pressure” on page 81.
Printer Problems and Possible Solutions (continued)
Problem Possible Solution