Juniper SRX345

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PART 4

Maintaining and Troubleshooting

Components

•

Maintaining Components on page 85

•

Troubleshooting Components on page 89

83Copyright © 2017, Juniper Networks, Inc.

Table of Contents

Default Chapter3
- Table of Contents3
- About the Documentation11
- Overview17
- System Overview17
  - Chassis Description17
Chapter 1 System Overview19
- System Overview19
  - SRX345 Services Gateway Description19
Chapter 2 Chassis Description21
- Chassis Description21
  - SRX345 Services Gateway Chassis Overview21
  - Understanding the SRX345 Services Gateway Front Panel21
- Figure 2: SRX345 Services Gateway (Single AC Power Supply) Front Panel22
- Figure 3: SRX345 Services Gateway (Dual AC Power Supplies) Front Panel22
- Table 3: SRX345 Services Gateway Front Panel Components22
- Chassis Description23
Chapter 3 Interface Module Descriptions27
- Interface Module Descriptions27
  - SRX345 Services Gateway Interface Modules Overview27
Chapter 4 Cooling System Description29
- Cooling System Description29
  - Understanding the SRX345 Services Gateway Cooling System29
  - Figure 7: Airflow through the SRX345 Services Gateway Chassis29
Chapter 5 Power System Description31
- Understanding the SRX345 Services Gateway Power Supply31
Chapter 6 Planning and Preparing the Site33
- Site Planning and Specifications33
- Planning and Preparing the Site35
Chapter 7 Rack Requirements41
- SRX345 Services Gateway Rack Size and Strength Requirements45
- SRX345 Services Gateway Spacing of Mounting Brackets and Flange Holes45
- SRX345 Services Gateway Clearance Requirements for Airflow and Hardware46
  - Maintenance46
- Rack Requirements41
  - SRX345 Services Gateway Rack-Mounting Requirements and Warnings41
- Cabinet Requirements47
  - SRX345 Services Gateway Cabinet Size and Clearance Requirements47
  - SRX345 Services Gateway Cabinet Airflow Requirements47
Chapter 8 Cabinet Requirements47
Chapter 9 Power Requirements and Specifications49
- SRX345 Services Gateway Electrical Wiring Guidelines49
- Table 10: Site Electrical Wiring Guidelines for the SRX345 Services Gateway49
- SRX345 Services Gateway Power Specifications and Requirements50
- Table 11: Power System Electrical Specifications for the SRX345 Services50
- SRX345 Services Gateway Supported AC Power Cords51
- Figure 8: AC Plug Types51
- Power Requirements and Specifications51
- Table 12: AC Power Cord Specifications51
Chapter 10 Cable Specifications and Pinouts53
- RJ-45 Connector Pinouts for the SRX345 Services Gateway Ethernet Port53
- RJ-45 Connector Pinouts for the SRX345 Services Gateway Console Port53
- Mini-USB Connector Pinouts for the SRX345 Services Gateway Console Port54
- Table 14: RJ-45 Connector Pinouts for the SRX345 Services Gateway Console54
- Table 15: Mini-USB Type-B Connector Pinouts for the Services Gateway Console54
- Initial Installation and Configuration57
  - Installation57
Chapter 11 Installation Overview59
- SRX345 Services Gateway Autoinstallation Overview60
- Installation Overview59
  - SRX345 Services Gateway Installation Overview59
  - Required Tools and Parts for Installing the SRX345 Services Gateway59
Chapter 12 Unpacking the SRX345 Services Gateway61
- Verifying Parts Received with the SRX345 Services Gateway62
- Table 16: Parts List for a Fully Configured SRX345 Services Gateway62
- Table 17: Accessory Parts List for the SRX345 Services Gateway63
Chapter 13 Installing the Rack Mounting Hardware65
- Installing the Rack Mounting Hardware65
Chapter 14 Installing the SRX345 Services Gateway in a Rack67
- Installing the SRX345 Services Gateway into a Rack67
- Figure 9: Installing the Rack Mount Brackets (Front Mount Position)67
- Figure 10: Installing the Rack Mount Brackets (Center Mount Position)68
- Figure 11: Installing the Services Gateway in the Rack (Front Mount Shown, Center Mount Similar)68
Chapter 15 Connecting the SRX345 Services Gateway to Ground71
- Required Tools and Parts for Grounding the SRX345 Services Gateway71
- SRX345 Services Gateway Grounding Specifications71
- Connecting the SRX345 Services Gateway Grounding Cable72
- Figure 12: Connecting the Grounding Cable to the SRX345 Services Gateway73
Chapter 16 Connecting the SRX345 Services Gateway to External Devices75
- Gateway75
- Connecting to the SRX345 Services Gateway CLI Using a Dial-Up Modem76
Chapter 17 Providing Power to the SRX345 Services Gateway79
- Connecting the SRX345 Services Gateway to an AC Power Supply79
- Powering on the SRX345 Services Gateway80
- Figure 13: Connecting the SRX345 Services Gateway to an AC Power Supply80
- Powering off the SRX345 Services Gateway81
Chapter 18 Performing the Initial Configuration83
- SRX345 Services Gateway Software Configuration Overview83
- Understanding SRX345 Services Gateway Factory-Default Settings84
- Viewing SRX345 Services Gateway Factory-Default Settings85
- Configuring Zero-Touch Provisioning on the SRX345 Services Gateway86
- Accessing J-Web on the SRX345 Services Gateway87
- Configuring the SRX345 Services Gateway Using the J-Web Setup Wizard88
- Accessing the CLI on the SRX345 Services Gateway92
- Connecting to the SRX345 Services Gateway from the CLI Remotely93
- Figure 15: Connecting to the Console Port on the SRX345 Services Gateway93
- Configuring the SRX345 Services Gateway Using the CLI94
- Maintaining and Troubleshooting Components99
Chapter 19 Maintaining Components101
- Maintaining the SRX345 Services Gateway Cooling System Components102
- Maintaining the SRX345 Services Gateway Power Supply102
- Maintaining Components101
  - Required Tools and Parts for Maintaining the SRX345 Services Gateway Hardware Components101
  - Routine Maintenance Procedures for the SRX345 Services Gateway101
Chapter 20 Troubleshooting Components105
- Troubleshooting Chassis and Interface Alarm Messages on the SRX345 Services106
  - Gateway106
- Troubleshooting the Power System on the SRX345 Services Gateway107
- Using the RESET CONFIG Button on the SRX345 Services Gateway108
- Changing the RESET CONFIG Button Behavior on the SRX345 Services Gateway109
- Troubleshooting Components105
  - Troubleshooting Resources for the SRX345 Services Gateway Overview105
  - Leds105
- Part 5 Replacing Components111
- Replacing Components111
Chapter 21 Overview of Replacing Components113
- SRX345 Services Gateway Field Replaceable Units Overview113
- Required Tools and Parts for Replacing the SRX345 Services Gateway113
  - Components113
Chapter 22 Replacing Interface Modules115
- Replacing Mini-Physical Interface Modules in the SRX345 Services Gateway115
Chapter 23 Contacting Customer Support and Returning Components117
- Returning a SRX345 Services Gateway Component to Juniper Networks118
- Locating the SRX345 Services Gateway Chassis Serial Number and Agency119
  - Labels119
- Locating the SRX345 Services Gateway Mini-Physical Interface Module Serial119
  - Number Label119
- Listing the SRX345 Services Gateway Component Details with the CLI120
- Information You Might Need to Supply to JTAC120
- Required Tools and Parts for Packing the SRX345 Services Gateway121
- Packing the SRX345 Services Gateway for Shipment122
- Packing SRX345 Services Gateway Components for Shipment123
- Part 6 Safety and Regulatory Compliance Information125
- Contacting Customer Support and Returning Components117
  - Contacting Customer Support117
Chapter 24 General Safety Guidelines and Warnings127
- Definitions of Safety Warning Levels127
- General Safety Guidelines and Warnings129
- Restricted Access Warning130
- Qualified Personnel Warning131
- Prevention of Electrostatic Discharge Damage132
- Figure 16: Placing a Component into an Antistatic Bag133
Chapter 25 Firesafetyrequirements135
- Fire Safety Requirements135
Chapter 26 Laser and LED Safety Guidelines and Warnings137
- General Laser Safety Guidelines137
- Class 1 Laser Product Warning138
- Class 1 LED Product Warning138
- Laser Beam Warning138
- Radiation from Open Port Apertures Warning139
Chapter 27 Maintenanceandoperationalsafetyguidelinesandwarnings141
- Maintenance and Operational Safety Guidelines and Warnings141
Chapter 28 Electrical Safety Guidelines and Warnings147
- Action to Take after an Electrical Accident147
- General Electrical Safety Guidelines and Warnings147
- AC Power Electrical Safety Guidelines148
Chapter 29 Agency Approvals and Regulatory Compliance Information151
- SRX345 Services Gateway Agency Approvals151
- SRX345 Services Gateway Acoustic Noise Compliance Statements152
- SRX345 Services Gateway EMC Requirements153

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