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Table of ContentsSetting Up the LSXUsing the KEF Control AppPlayback and StreamingFAQ and Troubleshooting
12.5 Comments and Requests
1. I have a feature request, where can I submit a request?
Please send your requests to dev@kef.com.
12.6 Troubleshooting
1. The LED on the Slave speaker doesn't show up. Is there something wrong?
In normal operation the LED on the Slave Speaker will not light up. The LED on the
Slave Speaker will only light up if there is a problem.
2. I cannot nd my LSX in the Wi-Fi list during set-up (Step 3), what should I do?
It may take up to a minute for the LSX to become discoverable after the power is
turned on. If you are still unable to find the LSX after a minute please perform a
Factory Reset.
1. Use a paperclip/pin to hold the reset button (marked with a triangle) on the back of
the Master Speaker for approximately 5 seconds until the back LED ashes orange.
Wait until the back LED stops ashing.
2. Close down the app completely.
3. Unplug the power cable from the Master Speaker.
4. Wait approximately 60 seconds.
5. Reinsert the power cable.
6. The Master Speaker LED should be alternating between white and orange. It may
take up to 1 minute for the LSX to become discoverable.
7. Run the KEF Control app, choose ‘Setup New Speaker’ and follow the instructions.
If the problem persists please check the following:
The LSX broadcasts at 2.4G on channel 1. If your router is also broadcasting at 2.4G
on channel 1, you may not be able to see your LSX. Try to change your router to
another channel (please see your router manual for details).
Disable any VPN apps on your phone as they may interfere with Wi-Fi detection.
If the problem persists, please send a log with a description of the problem from inside
the KEF Control app (Settings > Send Logs & Feedback) or contact support@kef.com.
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