Troubleshooting
November 2014 5-7
4. Open the front of the printer.
• Press the release button.
• Pull the front of the printer forward until it stops.
5. Open the top door of the printer.
6. Pull up on the handle to remove the ribbon cassette. Support
the cassette with two hands.
7. Place the cassette onto a flat surface.
8. Remove the front door waste bin:
a. Grasp the waste bin by the handle.
b. Pull the waste bin towards you. Lift it up and out of the
printer.
9. Empty the waste bin.
NOTE: To keep your prints dust-free and to prevent paper jams,
empty the waste bin each time you replace the paper.
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