Troubleshooting > Troubleshooting
316
Printer driver cannot be installed
Is the driver installed with the host name while Wi-Fi or Wi-Fi Direct function is available?
Specify the IP address instead of the host name.
➡ Installing Software (page 59)
Is Level 3 selected in Security Quick Setup?
1
Acquire a root certificate for SSL communication from a trusted root certification
authority. In Command Center RX, click [Security Settings] > [Certificates], and
register the root certificate in [Root Certificate 1] to [Root Certificate 5].
2
After installing the certificate, restart the PC.
3
In Command Center RX, click [Network Settings] > [Protocols], and in [Other
Protocols], set "SNMPv3" to [On].
4
In Command Center RX, click [Management Settings] > [SNMP], and set "SNMPv3".
5
Access the [Control Panel], then select [Devices and Printers], [Add a printer], and
[The printer that I want isn’t listed].
6
Check [Select a shared printer by name], and enter the address of the printer.
E.g.: https://hostname:443/printers/lp1
7
Select the desired printer and specify the printer driver.
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