A: Troubleshooting and Contact Information
UDS2100 Device Server User Guide 76
Lantronix Technical Support
Lantronix Technical Support offices are located worldwide. Contact your office at
http://www.lantronix.com/about/contact.html
. When you report a problem, please
provide the following information:
Your name, company name, address, and phone number
Lantronix model number and serial number/MAC address
Firmware version
Description of the problem including the status of the unit when the problem
occurred (please try to include information on user and network activity at the
time of the problem)
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