Lenovo ThinkEdge SE350 V2 - Page 4

Memory module configuration . . . . . . . . . 181
Enable Software Guard Extensions (SGX). . . . . 182
RAID configuration . . . . . . . . . . . . . 182
Deploy the operating system. . . . . . . . . . 183
Back up the server configuration . . . . . . . . 184
Chapter 8. Problem
determination . . . . . . . . . . . . . 185
Event logs . . . . . . . . . . . . . . . . . 185
Troubleshooting by system LEDs . . . . . . . . 187
Drive LEDs . . . . . . . . . . . . . . . 187
Front operator panel LEDs . . . . . . . . . 187
LAN port LEDs . . . . . . . . . . . . . 189
PMB status LED. . . . . . . . . . . . . 191
System-board LEDs . . . . . . . . . . . 192
XCC system management port LEDs. . . . . 193
General problem determination procedures . . . . 194
Resolving suspected power problems . . . . 194
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 195
Troubleshooting by symptom . . . . . . . . . 196
Intermittent problems. . . . . . . . . . . 196
Keyboard, mouse, KVM switch, or USB-
device problems. . . . . . . . . . . . . 197
Memory problems . . . . . . . . . . . . 198
Monitor and video problems . . . . . . . . 199
Network problems . . . . . . . . . . . . 201
Observable problems. . . . . . . . . . . 201
Optional-device problems . . . . . . . . . 203
Performance problems . . . . . . . . . . 204
Power on and power off problems . . . . . . 205
Serial-device problems . . . . . . . . . . 206
Software problems. . . . . . . . . . . . 206
Storage drive problems . . . . . . . . . . 207
Appendix A. Getting help and
technical assistance . . . . . . . . . . 211
Before you call . . . . . . . . . . . . . . . 211
Collecting service data . . . . . . . . . . . . 212
Contacting Support . . . . . . . . . . . . . 213
Appendix B. Documents and
supports . . . . . . . . . . . . . . . . 215
Documents download . . . . . . . . . . . . 215
Support websites . . . . . . . . . . . . . . 216
Appendix C. Notices. . . . . . . . . . 217
Trademarks . . . . . . . . . . . . . . . . 218
Important notes . . . . . . . . . . . . . . . 218
Electronic emission notices . . . . . . . . . . 218
Taiwan Region BSMI RoHS declaration . . . . . 219
Taiwan import and export contact information . . . 219
ii ThinkEdge SE350 V2 User Guide