•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare
promptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage77
andrunadiagnostictestoftheUSBconnector.
92ThinkPad13UserGuide