Lenovo thinkpad 13 - Backup and recovery operations

Note:Ifyoucannotturnoffyourcomputer,orifyoucannotrestartit,continuewithstep2.
2.Removetheacpoweradapterfromthecomputer,andresetthesystembyinsertingastraightened
paperclipintotheemergency-resethole.Tolocatetheresethole,referto“Bottomview”onpage5.
Reattachtheacpoweradapter.
Notes:
a.Ifthecomputerdoesnotturnon,continuewithstep3.
b.Ifthecomputerstartswithacpowerbutdoesnotstartwhenacpowerisdisconnected,callthe
CustomerSupportCenterforsupport.Gotohttp://www.lenovo.com/support/phoneforthelatest
listofsupportphonenumbersforyourcountryorregion.
3.Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,
andsoon).Repeatstep2.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,resetthesystembyinsertingone
endofaneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatetheresethole,
referto“Bottomview”onpage5.Themorequicklyyoustopthecurrentfrompassingthroughthe
computerthemorelikelyyouwillreducedamagefromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,PressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
78ThinkPad13UserGuide