Lenovo thinkpad 13 - Page 95

•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheUUIDneedstobereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings
Solution:Neitherthedatenorthetimeissetinthecomputer.Setthedateandtime,usingThinkPad
Setup.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:thermalsensorhasproblem.Shutdownthecomputerimmediatelyandhavethecomputer
serviced.
•Message:Error:TheSystemUEFIVariableStorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorapplicationscannotcreate,modify,ordeletedata
inthenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystemor
applications.Thiserroroccurswhentheoperatingsystemorapplicationsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipsetorplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:EnterThinkPadTabletSetupaftertheerrormessageisdisplayed.Adialogaskstheuserfor
confirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbytheoperating
systemorapplicationsaredeletedexceptglobalvariablesdefinedbytheUnifiedExtensibleFirmware
InterfaceSpecification.Iftheuserselects“No”,alldataiskept,buttheoperatingsystemorapplications
willnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheabovesolution.
Chapter8.Troubleshootingcomputerproblems79