Lenovo ThinkPad Edge E220s - Software Problems; Ports and Connectors; Universal Serial Bus Problems

Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsornishesgettingaccesstodata.
–Whenyoucarrytheharddiskdrive.
–Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:InthestartupmenuintheThinkPadSetup,makesurethattheharddiskdriveisincludedinthe
“Bootpriorityorder”list.Ifitisincludedinthe“Excludedfrombootorder”list,itisdisabled.Selectthe
entryforitinthelistandpressthexkey.Thismovestheentrytothe“Bootpriorityorder”list.
•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive
toanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmay
notsupportsuchasecurityfunction.
Solidstatedriveproblems
•Problem:WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Softwareproblems
•Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
–Theapplicationisdesignedtooperatewithyouroperatingsystem.
–Otherapplicationsruncorrectlyonyourcomputer.
–Thenecessarydevicedriversareinstalled.
–Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageappearswhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentativefor
help.
Portsandconnectors
Thefollowingarethemostcommonportsandconnectorsproblems:
UniversalSerialBusproblems
•Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthat
theassignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.
Chapter10.Troubleshootingcomputerproblems147