Chapter 7. System configuration . . . 183
Set the network connection for the Lenovo XClarity
Controller . . . . . . . . . . . . . . . . . 183
Set USB port for Lenovo XClarity Controller
connection. . . . . . . . . . . . . . . . . 184
Update the firmware . . . . . . . . . . . . . 185
Configure the firmware . . . . . . . . . . . . 189
Memory module configuration . . . . . . . . . 190
Enable Software Guard Extensions (SGX). . . . . 190
RAID configuration . . . . . . . . . . . . . 190
Deploy the operating system. . . . . . . . . . 191
Back up the server configuration . . . . . . . . 192
Enable Intel
®
On Demand . . . . . . . . . . . 193
Enable Intel
®
On Demand Troubleshooting . . 202
Chapter 8. Problem
determination . . . . . . . . . . . . . 203
Event logs . . . . . . . . . . . . . . . . . 203
Troubleshooting by system LEDs and diagnostics
display . . . . . . . . . . . . . . . . . . 205
Drive LEDs . . . . . . . . . . . . . . . 205
Front operator panel LEDs . . . . . . . . . 205
Power supply LED . . . . . . . . . . . . 207
Firmware and RoT security module LEDs . . . 207
System-board LEDs . . . . . . . . . . . 208
XCC system management port LEDs. . . . . 210
External Diagnostics Handset . . . . . . . 210
General problem determination procedures . . . . 217
Resolving suspected power problems . . . . 217
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 218
Troubleshooting by symptom . . . . . . . . . 219
Intermittent problems. . . . . . . . . . . 219
Keyboard, mouse, or USB-device
problems . . . . . . . . . . . . . . . 220
Memory problems . . . . . . . . . . . . 221
Monitor and video problems . . . . . . . . 222
Network problems . . . . . . . . . . . . 223
Observable problems. . . . . . . . . . . 224
Optional-device problems . . . . . . . . . 227
Power on and power off problems . . . . . . 228
Power problems . . . . . . . . . . . . . 229
Processor problems . . . . . . . . . . . 229
Serial-device problems . . . . . . . . . . 230
Software problems. . . . . . . . . . . . 230
Storage drive problems . . . . . . . . . . 231
Appendix A. Hardware
disassembling for recycle . . . . . . . 233
Disassemble the node for recycle . . . . . . . . 233
Disassemble the chassis for recycle . . . . . . . 234
Appendix B. Getting help and
technical assistance . . . . . . . . . . 235
Before you call . . . . . . . . . . . . . . . 235
Collecting service data . . . . . . . . . . . . 236
Contacting Support . . . . . . . . . . . . . 237
Appendix C. Documents and
supports . . . . . . . . . . . . . . . . 239
Documents download . . . . . . . . . . . . 239
Support websites . . . . . . . . . . . . . . 239
Appendix D. Notices. . . . . . . . . . 241
Trademarks . . . . . . . . . . . . . . . . 242
Important notes . . . . . . . . . . . . . . . 242
Electronic emission notices . . . . . . . . . . 242
Taiwan Region BSMI RoHS declaration . . . . . 243
Taiwan import and export contact information . . . 243
ii ThinkSystem SD530 V3 User Guide