Lenovo V340 - What To Do First

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V340-17IWL Hardware Maintenance Manual
What to do rst
WhenyoudoreturnanFRU,youmustincludethefollowinginformationinthe
partsexchangeformorpartsreturnformthatyouattachtoit:
1. Nameandphonenumberofservicer
2. Dateofservice
3. Dateonwhichthemachinefailed
4. Dateofpurchase
5. ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
6. FailingFRUnameandpartnumber
7. Machinetype,modelnumber,andserialnumber
8. Customer’snameandaddress
Note for warranty:During thewarrantyperiod,thecustomermaybe
responsiblefor repaircosts ifthe computerdamage wascausedbymisuse,
accident,modification,unsuitablephysicaloroperatingenvironment,or
impropermaintenancebythecustomer.
Thefollowingisalistofsomecommon itemsthat arenot coveredunder
warrantyandsomesymptomsthatmightindicatethatthesystemwas
subjectedtostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageis
coveredunderthewarrantybyreferringtothefollowinglist:
The following are not covered under warranty:
• LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeing
dropped
• Scratched(cosmetic)parts
• Distortion,deformation,ordiscolorationofthecosmeticparts
• Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbroken
byexcessiveforce
• Damagecausedbyliquidspilledintothesystem
• DamagecausedbytheimproperinsertionofaPCCardortheinstallationof
anincompatiblecard
• Improperdiskinsertionoruseofanopticaldrive
• Diskettedrivedamagecausedbypressureonthediskettedrivecover,
foreignmaterialinthedrive,ortheinsertionofadiskettewithmultiplelabels
• Damagedorbentdisketteejectbutton
• Fusesblownbyattachmentofanonsupporteddevice
• Forgottencomputerpassword(makingthecomputerunusable)
• Stickykeyscausedbyspillingaliquidontothekeyboard
• UseofanincorrectACadapteronlaptopproducts
The following symptoms might indicate damage caused by nonwarranted
activities:
• Missingpartsmightbeasymptomofunauthorizedserviceormodication.
• Ifthespindleofaharddiskdrivebecomesnoisy,itmayhavebeensubjected
toexcessiveforce,ordropped.