Lexmark MB2546 - Page 92

Action Yes No
Step 9
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Contact the next
level of support.
Go to step 10.
Step 10
a Reseat the sensor cable from the controller board.
b Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Contact the next
level of support.
Go to step 11.
Step 11
Replace the sensor. See
“Sensors (duplex and input) removal” on
page 264.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (input) static jam service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
“Avoiding jams” on page 71.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Contact the next
level of support.
Go to step 3.
Step 3
a Reseat the sensor cable from the controller board.
b Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Contact the next
level of support.
Go to step 4.
Step 4
Replace the sensor. See
“Sensors (duplex and input) removal” on
page 264.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
92