Lexmark MB2546 - Page 91

Optional tray to sensor (input) jam at trailing edge service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper. See
“Avoiding jams” on page 71.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Input tray quick print > MPF tray > Single
b Check if the same error occurs.
Does the same problem remain?
Go to step 5. Go to step 3.
Step 3
Check the optional tray separator roller assembly for wear and
damage.
Is the separator roller assembly free of wear and damage?
Go to step 5. Go to step 4.
Step 4
Replace the separator roller assembly. See
“Separator roller
assembly removal” on page 300.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the transfer roller and its spring for improper installation and
damage.
Is the transfer roller properly installed and free of damage?
Go to step 7. Go to step 6.
Step 6
Reinstall or replace the transfer roller. See
“Transfer roller
removal” on page 250.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check if the fuser cam is functional and free of damage.
Is the fuser cam functional and free of damage?
Go to step 9. Go to step 8.
Step 8
Replace the fuser cam. See
“Fuser actuator removal” on
page 215.
Does the problem remain?
Go to step 9. The problem is
solved.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
91