Lexmark MB2546 - Page 90

Action Yes No
Step 4
Replace the pick roller.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the optional tray separator roller assembly for wear and
damage.
Is the separator roller assembly free of wear and damage?
Go to step 7. Go to step 6.
Step 6
Replace the separator roller assembly. See
“Separator roller
assembly removal” on page 300.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
a Remove the tray insert from the aected optional tray.
b Check if the lift plate moves properly.
c Check the lift plate gears for damage.
Is the tray insert functional and free of damage?
Go to step 9. Go to step 8.
Step 8
Replace the tray insert.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a Reseat the optional tray motor (pick/lift) cable.
b Check if the motor is functional and free of damage.
Is the motor (pick/lift) functional and free of damage?
Contact the next
level of support.
Go to step 10.
Step 10
Replace the optional tray.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
90