Troubleshooting
224
Jobs don’t print
(continued).
Your MarkNet print server is not
set up properly or is not
connected properly.
Verify that you have properly set up
the network address and that the
network cable is securely
connected.
Refer to the
Setup Guide
or to the
Drivers, MarkVision and Utilities
CD
for information. After launching the
CD, click
View Documents
and then
click
MarkNet Print Servers
.
Port settings are incorrect. Make sure the current communi-
cations settings are correct. Refer to
the
Setup Guide
for information on
configuring MarkNet ports.
You are using the wrong
interface cable, or the cable is
not securely connected.
Make sure you are using a recom-
mended printer cable. Refer to the
Setup Guide
for cable specifications.
It takes longer than
expected to print a job.
The job is too complex. Reduce the complexity of your print
job by eliminating the number and
size of fonts, the number and
complexity of images, and the
number of pages in the job.
Page Protect is On. Set Page Protect Off from the Setup
Menu.
The resolution is set to
1200 Image Quality.
If your job includes complex images,
it may take longer to print when the
resolution is set to 1200 Image
Quality. To print the job faster, select
another print resolution from the
printer driver before sending the job
to print. You may notice some
reduction in print quality.
The job prints from the
wrong tray or on the
wrong print material.
The printer driver settings are
overriding the operator panel
menu settings.
Make sure the Paper Size and Paper
Type specified in the printer driver
are correct for the job you are
printing.
Other printing problems (continued)
Symptom Cause Solution
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