REVIEW BANNER PRINTING CHECKLIST
• Use only the number of sheets needed for the banner.
• Select the following settings to enable the printer to feed paper continuously without jamming:
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Select the Paper Setup tab.
4 From the Paper Size area, select Banner.
5 Select Letter Banner or A4 Banner as the paper size.
6 Select Portrait or Landscape.
7 Click OK.
8 Click OK or Print.
Paper continues to jam
A
RE YOU USING PAPER DESIGNED FOR AN INKJET PRINTER?
Check the type of paper you are using. Some low-quality papers may be too thin or too slick to be fed correctly
into the printer. For more information, see “Choosing compatible specialty paper types” on page 48.
ARE YOU LOADING THE PAPER CORRECTLY?
For more information, see “Loading paper” on page 37.
Note: Do not force paper into the printer.
Copy troubleshooting
Copier does not respond
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
Resolve all error messages.
CHECK POWER
If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power
cord is properly connected to the printer.
Scanner unit does not close
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.
Troubleshooting
114
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