Lexmark X5410 - Page Does Not Print

DISABLE ANTI-VIRUS PROGRAMS
1 Close all open software applications.
2 Disable any anti-virus programs.
3 Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4 Double-click the CD–ROM drive icon.
5 If necessary, double-click setup.exe.
6 Follow the instructions on the computer screen to install the software.
Note: You may enable the anti-virus programs again after the software is successfully installed.
UNINSTALL AND REINSTALL SOFTWARE
Uninstall the printer software, and then reinstall it.
Page does not print
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message is displayed, see “Error messages on the computer screen” on page 122.
CHECK POWER
If the light is not on, see “Power button is not lit” on page 86.
RELOAD PAPER
Remove and then load paper.
CHECK INK
Check the ink levels, and install new print cartridges if necessary.
CHECK CARTRIDGES
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
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3 Reinsert the cartridges.
Troubleshooting
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