ARE THE CARTRIDGES LOW ON INK?
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Programs or All Programs Lexmark X5400 Series.
3 Click Solution Center.
4 If an exclamation point (!) appears on a cartridge, the ink level is low. Install a new cartridge. For more
information, see “Replacing print cartridges” on page 78.
For cartridge-ordering information, see “Ordering supplies” on page 84.
Ink levels seem incorrect
These are possible solutions. Try one or more of the following:
ARE YOU PRINTING GRAPHICS OR PHOTOS?
When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer
uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer
uses.
ARE YOU PRINTING A LARGE FILE?
The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at
the beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are
printing a large file.
Ink levels seem to go down too quickly
These are possible solutions. Try one or more of the following:
ARE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS?
Because photos and graphics require more ink than text documents, ink usage increases when you print photos
or graphics.
ARE YOU PRINTING WITH THE BEST QUALITY/SPEED SETTING?
To reduce ink usage, select Best only when you are printing on photo or heavyweight matte paper. All other paper
types print best at a lower Quality/Speed setting. Use the Quick Print or Normal setting to print most text
documents.
A blank or incorrect page prints
R
EMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES
Lift the scanner unit, and remove the print cartridges from the print cartridge carrier. Make sure the sticker and
tape are removed from the print nozzles located on the bottom of the cartridges.
Troubleshooting
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