Lexmark X5410 - Page 8

Printer is not able to communicate with the computer.................................................................................................108
Problems when copying or scanning....................................................................................................................................108
Wrong printer is attached..........................................................................................................................................................108
Updating the printer software .................................................................................................................................................108
Bidirectional communication is not established...............................................................................................................109
Experiencing poor quality or incorrect output ..................................................................................................................109
Jams and misfeeds troubleshooting..........................................................................................................................110
How to clear and avoid paper jams........................................................................................................................................110
Paper jam in the Automatic Document Feeder (ADF).....................................................................................................110
Paper jam in the printer..............................................................................................................................................................111
Paper jam in the paper support...............................................................................................................................................112
Paper or specialty media misfeeds.........................................................................................................................................112
Printer does not feed paper, envelopes, or specialty media.........................................................................................113
Banner paper jams .......................................................................................................................................................................113
Paper continues to jam...............................................................................................................................................................114
Copy troubleshooting.....................................................................................................................................................114
Copier does not respond ...........................................................................................................................................................114
Scanner unit does not close......................................................................................................................................................114
Poor copy quality..........................................................................................................................................................................115
Partial document or photo copies..........................................................................................................................................116
Scan troubleshooting......................................................................................................................................................116
Scanner does not respond ........................................................................................................................................................116
Scan was not successful .............................................................................................................................................................117
Scanning takes too long or freezes the computer............................................................................................................117
Poor scanned image quality .....................................................................................................................................................117
Partial document or photo scans............................................................................................................................................118
Cannot scan to a computer over a network........................................................................................................................118
Error messages on the printer display.......................................................................................................................119
Alignment Error.............................................................................................................................................................................119
Cartridge Error (1102, 1203, 1204, or 120F).........................................................................................................................119
Black Ink Low / Color Ink Low / Photo Ink Low ..................................................................................................................120
Clear Carrier Jam ...........................................................................................................................................................................120
Cover Open.....................................................................................................................................................................................120
Error 1104 ........................................................................................................................................................................................120
Left Cartridge Error / Right Cartridge Error..........................................................................................................................121
Left Cartridge Incorrect / Right Cartridge Incorrect .........................................................................................................121
Right Cartridge Missing ..............................................................................................................................................................121
Photo size error. Photo must fit on page. ............................................................................................................................121
Error messages on the computer screen..................................................................................................................122
Clearing error messages.............................................................................................................................................................122
Print Cartridge Missing ...............................................................................................................................................................122
Communication not available..................................................................................................................................................122
General Printing Problem ..........................................................................................................................................................122
Ink Low .............................................................................................................................................................................................123
Contents
8