13Service
13.1Return the equipment or components for service
Before you send your equipment to us for service or for any other reason,
you must complete a Declaration of Contamination Form. The form tells us
if any substances found in the equipment are hazardous, which is important
for the safety of our employees and all other people involved in the service
of your equipment. The hazard information also lets us select the correct
procedures to service your equipment.
If you are returning equipment note the following:
▪ If the equipment is congured to suit the application, make a record of▪
the conguration before returning it. All replacement equipment will be
supplied with default factory settings.
▪ Do not return equipment with accessories tted. Remove all accessories▪
and retain them for future use.
▪ The instruction in the returns procedure to drain all uids does not apply▪
to the lubricant in pump oil reservoirs.
Download the latest documents from
, follow the
procedure in HS1, ll in the electronic HS2 form, print it, sign it, and return
the signed copy to us.
NOTICE:
If we do not receive a completed form, your equipment cannot be serviced.
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Service