12-2 SERVICE DIAGNOSIS CHART
COMPLAINT POINTSTO BE CHECKED REMEDY
No Cooling. • Is the power cord unplugged from the outlet? • Plug into the outlet.
• Check if the power switch is set to OFF. • Set the switch to ON.
• Check if the fuse of the power switch is shorted. • Replace the fuse.
• Measure the voltage of the power outlet. • If the voltage is low, correct the wiring.
Cools poorly. • • Place the unit about 4 inches (10 cm) from the wall.
• • Place the unit away from these heat sources.
Food in the
Refrigerator is
frozen.
Condensation or ice
forms inside the unit.
Condensation forms
in the Exterior Case.
There is abnormal
noise.
Door does not
close well.
Ice and foods
smell unpleasant.
Check if the unit is placed too close to the wall.
Check if the unit is placed too close to the stove,
gas cooker, or in direct sunlight.
Is the ambient temperature too high or the room
door closed?
Check if food put in the refrigerator is hot.
Did you open the door of the unit too often or check
if the door is sealed properly?
Check if the Control is set to Warm position.
Is food placed in the cooling air outlet?
• Check if the control is set to colder position.
• Is the ambient temperature below 41°F(5°C)?
Is liquid food sealed?
Check if food put in the refrigerator is hot.
Did you open the door of the unit too often or check
if the door is sealed properly?
Check if the ambient temperature and humidity of
the surrounding air are high.
Is there a gap in the door gasket?
Is the unit positioned in a firm and even place?
Are any unnecessary objects placed in the back
side of the unit?
Check if the Drip Tray is not firmly fixed.
Check if the cover of the compressor enclosure in
the lower front side is taken out.
Check if the door gasket is dirty with an item like
juice.
Is the refrigerator level?
Is there too much food in the refrigerator?
• Check if the inside of the unit is dirty.
• Are foods with a strong odor unwrapped?
• The unit smells of plastic.
Lower the ambient temperature.
• Put in foods after they have cooled down.
• Don't open the door too often and close it firmly.
Set the control to Recommended position,
• Place foods in the high-temperature section.
(front part)
• Set the control to Recommended position.
• Set the control to Warm position.
• Seal liquid foods with wrap.
• Put in foods after they have cooled down.
• Don't open the door too often and close it firmly.
Wipe moisture with a dry cloth. It will disappear in
low temperature and humidity.
Fill up the gap.
Adjust the Leveling Screw, and position the
refrigerator in a firm place.
Remove the objects.
Fix the Drip Tray firmly in the original position.
Place the cover in its original position.
Clean the door gasket.
Position in a firm place and level the Leveling
Screw.
Make sure food stored in shelves does not prevent
the door from closing.
• Clean the inside of the unit.
• Wrap foods that have a strong odor.
• New products smell of plastic, but this will go away
after 1-2 weeks.
• Other possible problems:
Check if frost forms in
the freezer.
Check the
refrigeration system.
Check the Thermistor.
_- Not defrosting
The system
is faulty.
,_ The operation of
the Thermistor is
incorrect.
- 61 -
Check Components of the
defrosting circuit.
_, Perform sealed
system repair.
J, Replace the Thermistor.