D9U001AM2-0101_0648
17 Troubleshooting
DANGER!
Danger to life due to electric shock!
► If a fault occurs ensure the electric motor, power box and other electrical parts checked by qualied personnel
only.
► Do not open protective covers of the electric motor or power box.
Error/Fault Cause Solution
Adjusting with position buttons not possible GO button was not pressed Press the GO button.
Function disabled on Attendant Control Panel Enable disabled function.
Actuators have no power
Defective actuators
Defective accumulator
Check the mains connection.
Notify the service department
of the manufacturer.
Plug inserted incorrectly Insert the mains plug correctly.
Faulty power box
Notify the service department
of the manufacturer.
Faulty control element
Notify the service department
of the manufacturer.
Faulty mattress support platform height/tilt
adjustment
There is an object on the
undercarriage cover
Remove the object.
Function disabled on Attendant Control Panel Enable disabled function.
Actuators have no power
Defective actuators
Defective accumulator
Check the mains connection.
Notify the service department
of the manufacturer.
Plug inserted incorrectly Insert the mains plug correctly.
Faulty power box
Notify the service department
of the manufacturer.
Faulty control element
Notify the service department
of the manufacturer.
Lowering backrest from the upright position
not possible
Object under the backrest or in the drive mecha-
nism
Remove the obstacle
Locking handle is defective
Notify the service department
of the manufacturer.
Adjusting siderails not possible The siderail lock is dirty Clean the locking mechanism.
Locking handle is defective
Notify the service department
of the manufacturer.
Faulty brakes The brakes are blocked by dirt Clean the brake system.
The brake mechanism is defective
Notify the service department
of the manufacturer.
Inserting head board and foot board not
possible
The head board or foot board is in the wrong
position
Check the locking mechanism.
Position the head or foot board
correctly.
Defective mechanism
Notify the service department
of the manufacturer.