WM 67971b 09/2017
WM 100 TD and WM 100 TH EN 37
6 Faults
6Faults
If you are unable to eliminate faults immediately with the help of the
table, contact the manufacturer. To avoid exacerbating the damage,
do not continue operating the device.
6.1 Respiratory air humidifier faults
6.2 Display messages
If the message Error (xxx): Please follow the instructions in the
Instructions for use appears on the display, look for the displayed error
code in the table (see "6.3.1 Opening/deleting the error memory",
page 38). Rectify the error as described.
Fault Cause Rectification
No running noise, no information on the
display.
No power supply.
Check that the power supply cable is connected properly.
Check the function of the socket-outlet.
Check line voltage with another device (e.g., a lamp).
If necessary: Replace power supply cable.
Fuse is defective. Replace mainboard (see 7.4, p. 44).
No running noise when display lights up. Fan not running.
Replace mainboard (see 7.4, p. 44).
Replace fan (see 7.6, p. 51).
It is not possible to start therapy with a
breath.
The therapy device does not switch off after
approx. 5 seconds when the mask is
removed.
autoSTART-STOP function is not active. Activate the autoSTART-STOP function (see 6.1, p. 37).
autoSTART-STOP function can be
impaired by accessories with a high
level of resistance.
Contact your authorized dealer.
softSTART cannot be switched on. softSTART function is locked.
Contact the physician to determine whether the function
can be enabled.
Therapy device does not reach the lower
pressure limit
Air filter is dirty.
Clean the air filter. If necessary: Replace filter
(see "4 Hygienic preparation", page 22).
Respiratory mask is leaking.
Adjust the headband until the mask fits tightly.
If necessary, replace defective mask.
Touchscreen not working, buttons do not
work or only work imprecisely.
Touchscreen not calibrated.
Recalibrate touchscreen (see "7.5 Replacing the display",
page 49).
Fault Cause Remedy
The respiratory air humidifier is not
warming up
Humidifier level switched off. Set the humidifier level.
Respiratory air humidifier is defective. Have therapy device repaired.
Respiratory air humidifier is leaking.
Seal on the heating element is defective. Replace seal.
Humidifier insert is not inserted correctly. Insert the humidifier insert correctly.
Humidifier insert is defective. Replace humidifier insert.
Cracks in the base of the humidifier. Replace base of humidifier.
Respiratory air humidifier switches off No water in the respiratory air humidifier. Fill the respiratory air humidifier with water.
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