Please check the current path to the save
location. Make sure it is where you were
looking for the files and that no one has
accidentally changed it.
CAUTION: The Lutech Viewer does not have
any security logins so please only install the
software in a location that is accessible only to
trained and authorized professionals.
Please make sure that none of the following
symbols were entered into the Reference No.
field: \ < > ? * : | "/
The software should have given you an error
message if you unknowingly put the symbols
in. Please make sure you have the latest
version of the software. If not, please contact
your Lutech Representative for an update.
If additional assistance is required, please contact Lutech. We will be happy to assist you.
6.5 Folder Naming Structure
When the user clicks on the Start Session button, a folder is created using the Reference No. and the
current Date and Time in the location specified by the Path.
For example:
Reference No.: 12345abc.
Date: January 28, 2020.
The date portion will be expressed in the year | month | day format within the folder file name. In this case, it
would show up as 2020 | 01 | 28 or 20200128.
Time: 14:30:01
This is 2:30pm and 1 second in 24 hour format. The time portion will be expressed as hour | minutes |
seconds. In this case, the time portion will be expressed as 143001.
Folder Name: 12345abc20200128143001
The folder name is created by using the format below:
Reference No. + Date + Time.
Each session will generate its own folder within the location specified by the Path. No two folders will have
the same file name. Even if the same reference number is used back to back, the Date and/or Time will be
different, thereby creating a different folder name.
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