Lutech LT-300 SD - Chapter 8: Troubleshooting; 8.1 Troubleshooting

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Chapter 8: Troubleshooting
NOTE: Unless specifically noted for one or the other, the following information is true for both the LT-300 SD
and the LT-300 HD digital video colposcopes.
8.1 Troubleshooting
Malfunction(s)
Potential Cause(s)
Solution(s)
The camera is loose and
will not stay in the position I
place it when I let go.
The knob on the camera
base mount is loose.
Tighten the knob on the
camera base mount by
rotating it clockwise.
The camera base mount is
damaged.
Replace the camera base
mount.
There is no signal on the TV
or computer screen even
though the colposcope is
turned on and the lights are
working.
The cable may not be
connected properly.
Check the connection
between the cable and the
power box to make sure the
cable is connected
correctly.
If using a software, the
software may not be open
on the computer.
Open the software.
The cable may be
damaged.
If another cable is available,
check using the other cable.
If another cable is not
available, please contact
Lutech’s service center.
The camera may be
damaged.
Please contact Lutech’s
service center.
The image cannot be
captured or a black screen
is displayed.
The cable may not be
connected properly.
Check the connection
between the cable and the
power box to make sure the
cable is connected
correctly.
Capture card driver may not
have installed correctly.
Reinstall the capture card
according to instructions.
Please note that some
capture cards do not have
drivers. Check with your
Lutech representative for
details.
Capture card may be
damaged.
Replace the capture card.
Foot switch may be
damaged.
Replace foot switch.
The camera buttons are not
working.
The remote might be
damaged and is interfering
with the camera button
signals.
Disconnect the remote to
see if the camera buttons
work. If it does, then the
problem might be the
remote. Please contact
Lutech’s service center.
If unrelated to the remote,
the buttons or internal
connections might be
damaged.
Please contact Lutech’s
service center.
The remote buttons are not
working.
The internal connections
might be damaged.
Try using the buttons on the
camera. If that doesn’t
work, then the camera may
be damaged. Please
contact Lutech’s service
center.