The Specimen Management
System (SMS) collection
chambers are not at the
anticipated location after
initialization.
Probe/holster did not
initialize correctly.
• Remove the probe and manually rotate the
specimen collection chambers to align with the
alignment indicator on the probe, taking care
not to pinch or dislodge the chambers. Take
care not to pull chambers out of the SMS.
NOTE: The probe will make a clicking sound as
the SMS chambers are rotated.
• Replace the probe on the holster and proceed
through initializations. Once the Procedure
Ready Screen appears, the next tissue
sample will be deposited into Chamber 1. If
Chamber 7 is desired for the next sample,
select Advance to Chamber 7 on the
touchscreen interface.
SMS cup was
misaligned prior to
attaching the probe to
the holster.
• Remove the probe from the holster. If biopsy
is underway, collect the samples taken,
discard the probe, and prepare a new probe
for attachment.
• Manually rotate the SMS cup chambers (not
the outer cup) to align the 13
th
chamber with
the sample port (marked by an ‘M’ on the
probe body).
• Reinstall the probe on the holster.
• Reinitialize the system.
Irregular gear noise during
initialization.
Probe is not correctly
attached to the
holster.
• Remove the probe and reattach it to the
holster following instructions in Chapter 3.
• If noise occurs again, remove the probe and
inspect the cutter gear on the probe. If it is not
damaged, replace the probe on the holster and
proceed through initialization. If the cutter gear
is damaged, discard the damaged probe and
continue with a new probe.
Cutter remains stuck in the
open aperture position.
A homing error may
have occurred.
• Remove the probe from the holster.
• Rotate the cutter gear on the bottom of the
probe until the aperture is only 1/3 open.
• Reattach the probe to the holster and
reinitialize the system.
ST Only:
Probe trocar shaft will not
rotate.
Probe is not correctly
attached to the
holster.
• Check to ensure the probe is properly seated
on the holster and that the aperture rotation
thumbwheel is correctly seated in the holster
firing fork.
Holster firing fork
screw is loose.
• Remove the probe.
• Tighten the firing fork screw with a coin (do not
over-tighten the screw).
Probe guide is
installed upside-down
or is not fully seated in
its mount.
• Remove the holster from the table mount.
• Check the probe guide to ensure it is correctly
aligned and fully seated in its mount.
• Contact Customer Service.
To Next Page
Loading...