Matrix
10
SIMADO GFX11 System Manual
Warranty Statement
Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer
purchaser any of its products to be free of defects in material,
workmanship and performance for a period of 15 months from date
of manufacturing or 12 months from the date of installation which
ever is earlier.
During this warranty period, Matrix will at its option, repair or replace
the product at no additional charge if the product is found to have
manufacturing defect. Any replacement product or part/s may be
furnished on an exchange basis, which shall be new or like-new,
provided that it has functionality at least equal to that of the product,
being replaced. All replacement parts and products will be the
property of Matrix. Parts repaired or replaced will be under warranty
throughout the remainder of the original warranty period only.
This limited warranty does not apply to:
1. Products that have been subjected to abuse, accident, natural
disaster, misuse, modification, tampering, faulty installation, lack
of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product, or if the
model or serial number has been altered, tampered with, defaced
or removed.
2. Products which have been damaged by lightning storms, water
or power surges or which have been neglected, altered, used for
a purpose other than the one for which they were manufactured,
repaired by customer or any party without Matrix’s written
authorization or used in any manner inconsistent with Matrix’s
instructions.
3. Products received improperly packed or physically damaged.
4. Products damaged due to operation of product outside the
products’ specifications or use without designated protections.
Warranty valid only if:
• Primary protection on all the ports provided.
• Mains supply is within limit and protected.
• Environment conditions are maintained as per the product
specifications.
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