10. Q: Why can’t I find any records during playback?
A: Please check if the data line connection for HDD is OK and system time is properly
adjusted. Try a few times and restart. If it still doesn’t work, check if the HDD is broken.
Check if recording was turned on.
11. Q: Why doesn’t dynamic detection work?
A: Please check if the motion detection alarm setting at IPC side is correct and if the
sensitivity is set too low.
12. Q: Why doesn’t alarm work?
A: Please check if the alarm setting, alarm connection and alarm input signals are
correct.
13. Q: Why does the buzzer keep sounding?
A: Please check the alarm setting, check if motion detection function is enabled and
object motion is detected all the time and if I/O alarm is set as Always Off. Besides,
refer to corresponding HDD alarm setting.
14. Q: Why can’t I stop recording by pressing “STOP” button or click “Stop Recording” in
context menu?
A: Pressing Stop button can only stop manual record. If you want to stop Scheduled
recording in a certain time, please change the setting to No Record. To stop Startup
recording, please change record mode to scheduled recording or manual recording.
Then you may stop recording by the prescribed methods. Another way of stopping
recording is to set channel in record setting as Off.
6.2 Usage Maintenance
1. To shut down NVR, please firstly shut down the system and then turn off the power.
Do not turn off the power directly or HDD data will be lost or damaged.
2. Keep NVR away from heat sources or hot environments.
3. Clean the internal dust and around the device regularly. Make sure the good
ventilation of NVR so as to ensure the good heat dissipation.
4. Do not hot wire cables in at ports, or the ports may be damaged and warranty will be
void.
5. Check the HDD cable and data cable regularly to see if they are aging.
6. Prevent the audio and video signals of NVR from interference from other nearby
electronic devices. Prevent the HDD from being damaged by static electricity and
induced voltage.
7. If the network cable is frequently unplugged, it is suggested to replace connecting
line regularly, or the input signal may be unstable.
8. This is A class product. it may develop wireless interference in during the product
lifecycle. Under this situation, the user will need to take precautions.