METER GROUP AquaLab 4TE - Maintenance Packages; Repair

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AQUALAB
This cleans the air inside the chamber, helping it come back to a stable sampling
environment.
b. Verify the linear offset against known verification standards as described in
Section4.1.2.
c. If a linear offset has occurred, adjust for linear offset.
If the instrument is still not reading samples correctly, contact Customer Support.
4.3 MAINTENANCE PACKAGES
METER offers maintenance and calibration packages to ensure AQUALAB is functioning to its
highest standard (Table 6).
Table 6 Maintenace package options
Package Preventative Maintenance Basic Calibration Service
As-found inspection
Available Available
Replace old/damaged parts
Included Separate charge per part
Instrument cleaning
Included Included
Factory calibration
Included Included
Extended 1-year warranty
Included Not included
Loaner instrument
Available Available
Replacement parts can also be ordered from METER. Contact Customer Support.
4.4 REPAIR
METER repairs manufacturer defects and instruments within the 1-year warranty at no
charge. Repairs outside of the warranty window are charged based on cost of parts, labor,
and shipping. An extra fee may be charged for rush work. Contact Customer Support for an
estimated repair cost.
METER has loaner instruments available for a fee while the AQUALAB is being serviced.
All AQUALAB units returning to METER for servicing must be accompanied with a Return
Merchandise Authorization (RMA) number. Prior to shipping the instrument, contact
Customer Support to obtain an RMA number.
The following steps will help to ensure the safe shipping and processing of the AQUALAB:
1. Ship the AQUALAB in its original cardboard box with suspension packaging. If this is not
possible, use a box with at least 4 in of space between the instrument and each wall of
the box.
2. Place the AQUALAB in a plastic bag to avoid disguring marks from the packaging.