Mitel IP Phone User Reference Guide Release 4.1
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• The timezone used for playback of voice message information - See
“Configure timezone for voice mail” on page 120.
• Reset your voicemail PIN - See “Reset voice mail PIN” on page 121.
Company directories
Internal directory
Using the Internal Directory page, you can search for and view all internal users
and locations.
External directory
Using the External Directory page, you can search and view all entries in the
External Directory/Speed Dials list.
Getting more help
Select Getting more help at the top of the Help window to access additional
help.
Phone Messages
The LCD on the phones will display various messages that can indicate problems
that are occurring. The purpose of this section is to provide the most common
messages and the possible causes..
Phone Message Cause Resolution
Extension *** ---
Phone has lost its link to the
call server.
Check your phone connection.
Contact your system administrator.
Where the first - is flashing
Call not allowed
The user does not have the
correct call permissions to
make the call. .
Check your call permissions. See
“Permissions“ on page 102.
Contact your system administrator.
User will also hear fast
busy tone.
Busy
The device called is busy on
a different call
Try the call again at a later time.
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