Mitel 6869 SIP - Page 46

46 Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/2.0 – R6.0 – 06.2018
Phoning
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 99).
Enquiry call during a call
You want to call someone else briefly without losing your current call part-
ner. Then you want to resume your conversation with your original call
partner.
With the Enquiry function you can call someone else in the middle of a call
and put your original call partner on hold. You can make enquiry calls to
both internal and external users.
1)
from MiVoice Office 400 communication server software version R4.0 SP1
onwards
Parking the active call party:
Press the function key for Park and put down the handset.
➔The call party is parked. The LED of the function key is red.
Notes: The display returns to idle. The person you talked to will remain parked until they
put down the handset.
Recommence conversation with the parked call party:
1. Press the function key for Park.
➔Hand-free mode is activated.
2. Pick up the handset.
➔You are connected via the handset.
Setting up an enquiry call (you are in a call):
Press a free line key (select using the horizontal navigation key, if necessary,
and confirm with the selection key).
Enter the call number of the enquiry partner and press the Dial softkey.
➔Enquiry call party is called; first call partner is put on hold.
Notes: • You can also set up an enquiry call by pressing the busy lamp field key to
which you have saved the enquiry call party.
• If the other user does not answer, you can cancel the enquiry call with the
Cancel softkey or with the End key and recommence the first call with the
flashing line key.