50 Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/2.0 – R6.0 – 06.2018
Phoning
If the internal user has secured their phone against announcements (con-
figuration see chapter "Activating protection against call types", page 92),
you cannot contact them using an announcement. You will get the
engaged tone.
The announcement function must be saved to a configurable function key
with Self Service Portal (see "Configuring or deleting a key assignment",
page 99). You can either configure the function key directly with a desig-
nated user or input the call number manually each time.
Starting the emergency announcement:
In addition to normal announcements, the MiVoice Office 400 communica-
tion system also allows for emergency announcements. It differs from a
normal announcement in the following aspects:
• You cannot reply to or stop an emergency announcement.
• You cannot block an emergency announcement.
• An emergency announcement may only be executed using function
codes. You will find a list of all function codes in the user's guide “Fea-
tures Overview Mitel 415/430/470” on the Mitel DocFinder
.
Announcement to a group:
• The announcement will only be received by phones which both have
authorisation to receive announcements and are not in use.
• If receipt of announcements is not authorised on any of the phones in
the announcement group or all the phones are in use, you will hear the
busy tone.
• Group announcements are always conducted with a one-sided connec-
tion.
• The group number must be entered as two digits.
Start announcement to a user:
1. Press the function key for <Announcement to a user>.
2. Depending on settings, enter the number and press the Select softkey.
➔The user is alerted to the announcement by two short tones on the loud-
speaker. The one-sided connection is made, you can talk.
Start announcement to a group:
1. Press the function key for <Announcement to a group>.
2. Depending on the settings, enter the two digit group number.
➔The user group is alerted to the announcement by two short tones on the
loudspeaker. The one-sided connection is made, you can talk.
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