115
C
ONFIGURING SOFTKEYS NONE KEY
None Key
Use the following procedure to delete a key’s functionality on the 6920 IP phone.
Deleting a Key’s Function Using the Mitel Web UI
1. Click on Operation > Softkeys and XML.
or
Click on Operation > Expansion Module <N>.
2. Choose the key you want to delete from the phone or expansion module.
3. In the Type field, selectNone.
4. Click Save Settings.The key function is deleted from the IP phone memory.
State-Based Softkeys
On the 6920 bottom softkeys, you can configure a specific state to display when a softkey is being used.
The following table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on the IP phone.
State Description
Idle The phone is not being used.
Connected The current line is in an active call (or the call is
on hold).
Incoming The phone is ringing.
Outgoing The user is dialing a number, or the far-end is
ringing.
Busy The current line is busy because the line is in use
or the line is set as DND.