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H
ANDLING CALLS TRANSFERRING CALLS
NOTE: If you have any additional Directory sources configured, you will need to first navigate to the
desired Directory folder and then highlight the respective entry or number.
4. To complete a consultative transfer, press the select button to call the contact. Remain on the line to
speak with Party 2 before pressing the Xfersoftkey again to transfer Party 1 to Party 2.
To cancel the transfer, press the Cancelsoftkey on the display screen or press .
Indication of Transferred Calls
When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is
transferred and the far-end call is dropped. The figure below illustrates the Call Transferred screen on
the 6920 phone.