2. Click Add. Because you are only adding one DID number at this point, leave
the Single Phone Number option selected and click Next.
3. Enter the complete DID phone number. In the next field, “and its associated
ID Number”, enter the DNIS digits sent by the DID provider. Leave the
“Assign to:” field (Any Extension) as is.
4. After entering the number, click Finish.
Step 3: Test the DID phone number routing
1. Place a test call to the number to verify that the DID phone number is correctly
routed to the Out-of-service station.
2. Next, click on the number you just entered to highlight it. Click Route and
enter a guest mailbox to which you want the DID phone number to route.
3. Enter a valid guest mailbox and click OK.
The next screen will confirm the extension number to which you want the DID to
route. If a guest room has more than one extension, that information will also be
displayed. Click OK. Place a test call to the number to verify correct routing.
Step 4: Add the remaining DID phone numbers that
guests will use
1. After successful testing, click Unroute to return the DID phone number to
Out-of-service.
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