Distribution Lists .................................................................................................................... 126
Group Distribution Lists........................................................................................................ 127
Notifications – Special Message Notification .................................................................... 130
Special Message Notification programming example: .................................................... 133
Special Message Notification report .................................................................................. 134
Mailboxes .................................................................................................................................. 135
Guest mailboxes .................................................................................................................... 136
Service classes for guest mailboxes .................................................................................... 138
Guest holding mailboxes ..................................................................................................... 142
Staff mailboxes ...................................................................................................................... 143
Front desk mailboxes ........................................................................................................... 152
Administration mailboxes ................................................................................................... 154
Other mailboxes .................................................................................................................... 155
Question & Answer mailbox ............................................................................................... 157
Chapter 4 Add-on features ..................................................................................................... 161
PrivateLine ................................................................................................................................ 162
Step 1: Configure PrivateLine settings .............................................................................. 162
Step 2: Add a DID phone number for a guest .................................................................. 163
Step 3: Test the DID phone number routing ..................................................................... 164
Step 4: Add the remaining DID phone numbers that guests will use .......................... 164
Step 5: Add DID phone numbers that staff members will use ...................................... 165
Guest/Other Phone Number function buttons ............................................................ 166
Step 6: Adjust the Guest Service Class ............................................................................... 166
Step 7: Adjust the phone # card printing information .................................................... 168
Step 8: Connecting the Dymo Printer Server & Dymo LabelWriter 450 devices. ........ 169
Step 9 (optional): Adjust the guest tutorial ....................................................................... 172
Step 10 (optional): Adding PrivateLine options to the Guest Services Menu (AGS) .. 173
Step 11: Configure PrivateLine reports ............................................................................. 174
Reports ............................................................................................................................... 174
Front Desk administrative functions ............................................................................. 174
Wake-up off-loading ............................................................................................................... 175
Index........................................................................................................................................... 177
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