Appendix B
Service Information – AME
This topic contains contact details to service centers in Asia and Pacific region.
Technical Support
Technical support is available to assist the dealer/distributor in resolving any malfunction which may be
encountered. Initial contact should be by telephone wherever possible. When contacting Motorola
Technical Support, be prepared to provide the product model number and the serial number.
Further Assistance from Motorola
You can also contact the Customer Help Desk through the website: http://www.motorolasolutions.com/
tetra. If a unit requires further complete testing, knowledge and/or details of component level
troubleshooting or service than is customarily performed at the basic level, send the radio to a Motorola
Service Center as listed in the following table:
Table 68: Service Information – Telephone Numbers and Addresses of the Asia and Pacific Motorola
Centers
Country Telephone Number Address
Singapore +65-6352-6383 Motorola Solutions Singapore Pte. Ltd,
c/o Azure Engineering,
49 Jalan Pemimpin,
#03-11 APS Industrial Building,
Singapore 577203
Contact: Mareen Phua
E-mail: mareen@azure.com.sg
Enquiry: Tay Yong Hock
E-mail: yonghock.tay@motorolasolutions.com
Malaysia +603-7809-0000 Motorola Solutions Sdn. Bhd.
Level 14, Persoft Tower,
No. 68, Pesiaran Tropicana,
47410 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia
Contact: Koh Tiong Eng
E-mail: A21001@motorolasolutions.com
Indonesia +62-21-3043-5239 PT. Motorola Solutions Indonesia
30th Floor, Gedung BRI II, Suite 3001,
Jl. Jend. Sudirman Kav. 44-46,
Jakarta 10210,
Indonesia
Contact: Eko Haryanto
E-mail: Eko.Haryanto@motorolasolutions.com
Table continued…
68015000181-LB
Service Information – AME
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