MR MSENSE DGA 2/3 - 10.4.3 Reading out the service database

10 Maintenance
Maschinenfabrik Reinhausen GmbH 202378 4001150/12 ENMSENSE
®
DGA 2/3
12. Then screw the protective cap onto the M12 socket to protect the device
against water ingress.
ð The system will set itself to the adjusted level within the next 24hours.
If you have made an incorrect entry, you can reset the parameters of the
gas analysis (H2 and CO) and the humidity (H2O in ppm) to the default cali-
bration. To do so, send a valid access authorization to the device via the
MESSKO®MSET parameterization software under Service in the area
MSENSE default calibration in accordance with the corresponding operat-
ing instructions.
10.4.3 Reading out the service database
The service database contains all information on the device status and
serves as customer-friendly advice through MRSupport. If the
MSENSE®DGA 2/3 issues a maintenance message, we recommend mak-
ing an immediate copy of the service database and contacting Maschinen-
fabrik Reinhausen GmbH Technical Service.
The following material is necessary for reading out the service database:
▪ PC with MESSKO® MSET parameterization software and up-to-date FTDI
drivers
▪ Device USB service adapter
Proceed as follows:
1. Connect the device to the PC using the USB service adapter and open
the MESSKO®MSET parameterization software.
ð The parameterization software connects to the device. Click on Man-
age on the left-hand side of the Home view (USB).
2. Click on Service in the top right.
3. Click on the Create service database button and save the zip file to the
laptop.
Figure58: Service database
4. Contact MR Technical Service and send the zip file.