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Guide Troubleshooting
Channels are missing in the Program Guide
The program guide appears on-screen correctly, but some channels in the program guide are not showing. Check
the Customize Channels Settings screen to determine if channels have been selected to not show in the guide.
This feature aff ects only the TV on which it was setup.
• Press MENU
• Press the DOWN ARROW button to highlight SETTINGS
• Highlight GUIDE, and press OK
• Highlight CUSTOMIZE CHANNEL GUIDE, and press OK
• Channels currently displayed in the guide have a check mark in front of them. Channels that are not currently
displayed in guide do not have a check mark in front of them
• Use the UP/DOWN ARROW button or CH|PG to go through the list of channels. The following options are
available:
• To hide a channel from the guide
Highlight the channel, and press OK, the check mark disappears from the check box
• To make a hidden channel show in the guide
Highlight the channel, and press OK, a check mark appears in front of the channel
• To see all channels in the guide
Highlight CHECK ALL and press OK, check marks appear in all the check boxes
• To display only the unchecked boxes (hidden channels)
Highlight VIEW UNCHECKED, and press OK, the SHOW UNCHECKED option becomes SHOW ALL
• To restore the entire list
Highlight SHOW ALL and press OK
• To save the settings, highlight SAVE and press OK. Select DON’T SAVE to exit from the screen without saving the
settings
Reset channels to original settings
• Press MENU
• Press the DOWN ARROW to highlight SETTINGS
• Highlight GUIDE, and press OK
• Highlight CUSTOMIZE CHANNEL GUIDE, and press OK
• Highlight CHECK ALL and press OK. Check marks appear in all the check boxes
• Highlight SAVE and press OK
• Press EXIT to return to live TV
View all channels
This will exit out of the current Favourites List
• Press MENU
• Under LIVE TV, highlight FAVOURITES, press OK
• To exit your Favourites list, select VIEW ALL CHANNELS, press OK
Disable Subscribed Channel fi lter
• Press MENU
• Press the DOWN ARROW button to highlight SETTINGS
• Highlight GUIDE, press OK
• Highlight SUBSCRIBED CHANNELS SETTINGS, press OK
• Select VIEW ALL, press OK
• Highlight SAVE and press OK
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