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MTS Systems Ultimate TV User Manual

MTS Systems Ultimate TV
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MTS Ultimate TV
User Guide

Table of Contents

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MTS Systems Ultimate TV Specifications

General IconGeneral
CategorySet-top Boxes
ManufacturerMTS Systems
ModelUltimate TV
DVR FunctionalityYes
Remote ControlYes
OutputsComposite video, S-Video, Component video

Summary

Welcome to MTS Ultimate TV

Equipment Care and Maintenance

Getting to Know Your Remote Control

TV Basics

Navigating the On-Screen Menus

Instructions on using arrow buttons, OK, BACK, and EXIT for menu navigation.

The Program Guide

How to navigate the program guide using arrow buttons, REW/FF, and ENTER/OPTIONS.

The Program Info Screen

Details on accessing program information, watching, recording, or renting programs.

Hide or Remove Channels from Your Guide

Customizing the channel list in the program guide by hiding or showing channels.

Subscribed Channel Filter

Filtering the program guide to show only subscribed channels.

Setup Favourite Lists

Grouping and organizing favorite channels for quick access.

View Favourites

Accessing and viewing your created favorite channel lists.

Rename Favourites List

Changing the name of an existing favorite channel list.

Delete Favourites List

Removing a favorite channel list.

Search

Searching the guide and Video on Demand by program name or actor.

Call Display on TV

Accessing the Last Call Received

Viewing the log of the most recent incoming calls on your TV.

How to Personalize Your Call Display Settings

Customizing how and when call display information appears on screen.

How to Delete Calls from Your Call Display Log

Removing entries from the call history displayed on the TV.

To Delete All Call Logs

Procedure to clear the entire call log history.

MyRemote

How to Set Up or Change the A, B, and C Buttons

Customizing remote buttons for quick access to channels, menus, or apps.

How to Use Descriptive Video and Closed Captioning

Setting up and using closed captioning and descriptive video features.

MTS Weather Channel

Information about accessing the MTS Weather Channel.

Lobby Camera

Instructions on how to view the lobby camera feed on your TV.

Whole Home PVR Service

How Many TVs Can I Watch at Once?

Understanding the limits on simultaneous live TV and recorded playback.

Control Live TV

Using PVR remote buttons to pause, rewind, and fast-forward live TV.

Set Recordings

Instructions for recording single programs or episodes.

How to Change Single Recording Settings

Adjusting settings like stop time and retention for single recordings.

How to Record a Series

Scheduling recordings for entire TV series.

How to Change Series Recording Settings

Modifying series recording preferences like show type and stop time.

How to Record Manually

Scheduling a recording by specifying channel, date, time, and duration.

How to Check the Program is Recording

Verifying if a program is currently being recorded.

How to Check PVR Capacity

Monitoring the available storage space on your PVR.

View Upcoming/Scheduled Recordings

Checking the list of programs scheduled for future recording.

Playback Recorded Programs

Instructions for playing back recorded shows.

Watch Next Episode

Viewing the next episode in a recorded series.

Viewing and Playing Recently Recorded Programs

Accessing and playing the last few recorded programs.

Cancel, Stop, Erase Recordings

How to Cancel Recording from the Guide

Cancelling single or series recordings directly from the program guide.

How to Stop Recording

Stopping a program that is currently being recorded.

How to Erase Existing Recordings

Deleting previously recorded programs from the PVR.

Conflicts

Understanding and resolving conflict resolution messages.

Resolving Recording Conflicts

How to Resolve a Single Recording Conflict

Managing conflicts when recording multiple programs simultaneously.

Recording or Clearing an Overridden Recording

Handling overridden programs and resolving recording conflicts.

MyPVR

MTS Video On Demand

Accessing and browsing movies and trailers available through Video On Demand.

Renting MTS Video On Demand

Steps to rent a movie or program from the Video On Demand service.

Play Video On Demand Programs

How to play rented Video On Demand content.

Controlling Video On Demand Programs

Using playback controls for Video On Demand content.

You Are Unsure of the Expiration Date for a Video

Checking when a rented video will expire.

The Video Expires While Playing

What happens when a rented video expires during playback.

If a Rented Video On Demand Program Is Not in the Current Rentals List

Troubleshooting when a rented VOD program is missing from the list.

MTS Pay-Per-View Events

Information on accessing Pay-Per-View events.

Parental & Rental Locking – VOD and Live TV

Default Settings for Parental Locking

Overview of default parental control settings and PIN.

Movie and TV Rating Systems

Explanation of movie and TV content rating classifications.

Getting Ready to Use Parental Locking

Steps to prepare for and activate parental locking features.

Lock Adult Programs

Setting parental locks for adult-rated content.

Lock Movie Rating or TV Parental Guidelines

Blocking programming based on movie and TV content ratings.

Lock Channels

Applying parental locks to specific TV channels.

Lock by Time

Setting time restrictions for viewing content.

Lock Unrated

Applying parental locks to unrated or unclassified programming.

Watching a Locked Program

Procedure for accessing content that has been locked.

Rental Locking

Blocking household members from purchasing PPV or VOD movies.

Changing the PIN

Modifying the existing parental control PIN.

Forgot Your Parental Control PINs?

Steps to take if you forget your parental control PIN.

Parental Control Tips

Helpful advice for using parental locking features effectively.

Apps on TV

MyPicks

Customizing the TV viewing experience by tracking favorite channels.

Creating Your First MyPick

Step-by-step guide to setting up a new MyPick channel list.

Ultimate Picks

Tracking up to six shows within a genre using picture-in-picture.

On-TV Messages

How Do I Access Messages in the Service and News Log?

Accessing and viewing messages received through the service.

How Do I Disable Entertainment News Pop-Up Notifications on My TV?

Turning off or disabling entertainment news notifications.

How Do I Know Which Messages in the Log Have Been Viewed?

Identifying read and unread messages in the service log.

Purchasing Add-Ons

Information on purchasing additional channels or services.

Remote Controls

How to Program Your Remote Control

Getting Started

Initial steps for setting up the remote control.

Install Batteries in Your Remote Control

Instructions for inserting batteries into the remote control.

Program Your MTS Ultimate TV Remote to Control Your TV, DVD, Home Theatre Receiver, or Other Devices

Configuring the remote to control other home entertainment devices.

Manually Program the TV, DVD, or AUX Mode Keys Using Direct Code Entry

Using manufacturer codes to program remote modes for devices.

Program the TV, DVD, or AUX Mode Keys Using the Code Search

Using a search function to find programming codes for devices.

Black MXv3 (RF) Remote

Specific programming steps for the Black MXv3 RF remote.

Silver/Charcoal Remote

Specific programming steps for Silver/Charcoal remotes.

Power Control for Multiple Devices

Setting up the remote to control power for multiple devices.

Learning (Black Remotes Only)

Teaching the remote to control devices using their original remotes.

Troubleshooting Learning (Black MXv3 & MXv4 Remotes Only)

Resolving issues encountered during the remote learning process.

Set Volume Options for Multiple Devices

Configuring volume control to work with different devices.

Lock the Volume Controls to One Device

Assigning volume control to a single specific device.

Volume Control Depends on Device Selected

Setting volume to be controlled by different devices based on the mode.

Reset the Remote

Restoring the remote control to its factory default settings.

Connections and Devices

Connecting the MTS Ultimate TV Set-Top Box

Overview of set-top box models and rear panel connectors.

Video Connection Options

Guidelines for connecting the set-top box using various video outputs.

Connecting to an HDTV, Use One Of:

Recommended video connections for HDTVs (HDMI, Y Pb Pr).

Connecting to a Standard TV, Use One Of:

Recommended video connections for standard TVs (S-Video, RCA, RF coaxial).

Audio Connection Options

Options for connecting audio outputs to TVs or home theatre receivers.

Connect to an HDTV – Video Only

Diagrams for connecting an HDTV with video-only signals.

Connect to an HDTV – Audio Only

Diagrams for connecting an HDTV with audio-only signals.

Connect to a Home Theatre Receiver – Audio Only

Diagrams for connecting a home theatre receiver with audio-only signals.

Connecting VIP 2262 Set-top Box

Connection diagrams for the VIP 2262 set-top box.

Connect to a Stereo TV

Diagrams for connecting to a stereo TV.

Connect to a Stereo TV and Stereo VCR

Diagrams for connecting to a stereo TV and VCR.

Connect to a Home Theatre Receiver, TV, and VCR

Diagrams for connecting to a home theatre receiver, TV, and VCR.

Troubleshooting

General Troubleshooting

Common troubleshooting steps for MTS Ultimate TV service.

Resetting the MTS Ultimate TV Set-Top Box

Procedure for restarting the set-top box.

The MTS Ultimate TV Set-Top Box Will Not Power On

Steps to resolve issues with the set-top box not powering on.

The MTS Ultimate TV Set-Top Box Is Making a Humming Noise

Explanation for normal humming noise from the set-top box.

MTS Ultimate TV Set-Top Box Is Warm to the Touch

Tips to prevent the set-top box from overheating.

MTS Ultimate TV Service Is Not Available

Troubleshooting steps when TV service is unavailable.

Program Guide Has No Channel or Program Information

Resolving issues with missing program guide information.

Audio and Picture Troubleshooting

Addressing issues related to audio and picture quality.

There Is No Audio from the Centre and/or Surrounding Speakers of a Home Theatre Receiver

Troubleshooting no surround sound audio from home theatre receivers.

Video or Audio Is Choppy, Jerky, or of Poor Quality

Resolving issues with poor video or audio quality.

Audio and Video Are Out of Sync

Fixing audio lag or video lag issues.

Set-Top Box Audio Level

Adjusting the audio level for the set-top box.

Increase/Decrease Set-Top Box Volume

Adjusting the set-top box volume up or down.

Mute/Unmute Set-Top Box Volume

Turning the set-top box volume on or off.

Setup Last Button

Configuring the behavior of the LAST button on the remote.

Program Guide and Menus Are Available But No Video

Troubleshooting when guide and menus display but no video is shown.

PIPs Are Not Displayed in Any Screen or Menu

Understanding why Picture-In-Picture (PIP) is not available.

Snowy Picture

Troubleshooting steps for a snowy or static picture.

Changing TV Screen Aspect Ratio

Adjusting the aspect ratio and resolution for video display.

Turning System Sound Effects On and Off

Enabling or disabling sound effects for button presses.

To Activate Digital Audio (Dolby 5.1 or AC3)

Enabling digital audio output for surround sound.

I Forgot My Home Networking Password

Finding your home networking (Wi-Fi) password.

Guide Troubleshooting

Channels Are Missing in the Program Guide

Troubleshooting missing channels in the program guide.

Reset Channels to Original Settings

Restoring program guide channel settings to default.

View All Channels

Exiting a favorite list to view all available channels.

Disable Subscribed Channel Filter

Removing the filter that displays only subscribed channels.

PVR Troubleshooting

Cannot Record a Program

Reasons why a program may not be recorded.

Recording to an External Device Like a VCR or DVD Recorder

Connecting and using external devices for recording.

Program Scheduled to Record Does Not Record

Troubleshooting when scheduled recordings fail.

A Different Program Recorded

Understanding why a different program was recorded instead.

Record Based on Time Slot (Not Program Name)

How series recordings are scheduled based on time slots.

Remote Troubleshooting

The Remote Control Is Working Intermittently or Does Not Work

Steps to diagnose and fix remote control issues.

TV Quick Fixes

Quick tips for resolving common TV and remote connection problems.