MTS Systems Ultimate TV - There Is No Audio from the Centre and;or Surrounding Speakers of a Home Theatre Receiver; Video or Audio Is Choppy, Jerky, or of Poor Quality; Audio and Video Are Out of Sync; Set-Top Box Audio Level

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There is no audio from the centre and/or surrounding speakers of a home theatre receiver
connected to the MTS Ultimate TV
set-top box
• Not all Dolby Digital programs feature full 5.1 surround sound. In some cases the programs may only contain left
and right stereo audio.
• Verify the S/PDIF cable is fi rmly connected to the set-top box and the home theatre receiver.
• Verify the home theatre receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic
®
II, Dolby
Pro Logic).
• Verify the home theatre receiver is properly confi gured to work with all connected speakers.
Video or audio is choppy, jerky, or of poor quality
The video or audio can be aff ected when the network is slow.
• Check to see if something else is running on the same Internet connection (like a graphics-intensive online video
game). If there is something else running, end it and see if the quality of video and audio improves
• Restart the set-top box by unplugging it and plugging it back in. Pull the plug from the wall, not from the back of
the set-top box
Audio and video are out of sync: Audio lags video or video lags audio
Sometimes the audio and video feeds can get out of sync. Ordinarily this problem can be resolved by backing up
the video and watching it again, or by refreshing the video.
• Point the remote control at the set-top box and press the REPLAY button on the set-top box remote control. Try
this several times
• Tune away from the current channel, and then tune back to it
Set-top box audio level
This allows you full control of adjusting the audio levels of the set-top box (This does not control the volume of your
TV).
• Press MENU
• Use the DOWN ARROW to move to SETTINGS, press OK
• Use the DOWN ARROW to hightlight AUDIO, press OK
• Hightlight SET-TOP BOX AUDIO LEVEL, press OK
• Audio Level Settings Screen will be displayed
The following actions are available:
• DONE – Saves all current settings and exits to LiveTV
• MAX LEVEL – Sets the Set-top Box Audio level to maxiumum 25
• INCREASE LEVEL
+
– Increases the Audio Level by 1 to a maximum setting of 25
• REDUCE LEVEL
-
– Decreases the Audio Level by 1 to a minimum setting of 0
• MUTE ON – Sets the audio to mute
• MUTE OFF – Disables the mute setting