Troubleshooting
Faults without diagnostic message
76 03.06.2014
Symptom Cause Solution
• Ambient temperature too low. • Operate the machine only at
permissible ambient tempera-
ture, see "Technical Specifica-
tions".
• Vacuum pump defective. • Notify the service.
• Chamber lid pressed closed
too briefly.
• Press the chamber lid shut
more evenly, more firmly and
for longer.
• Chamber lid gasket is dirty. • Clean the chamber lid gasket.
Chamber lid does not
remain closed despite
pump running.
• Chamber lid gasket is dam-
aged.
• Change chamber lid gasket.
The vacuum pump only
runs for a very short
period.
• Evacuation time is set incor-
rectly.
• Increase evacuation time.
• Evacuation time is set incor-
rectly.
• Increase evacuation time.
• Gas flushing time is set incor-
rectly.
• Reduce the gas flushing time.
• Pouch neck is clamped by
chamber lid.
• Insert the film pouch so that
the pouch neck lies within the
chamber. Cut off the pouch
neck if necessary.
• Chamber lid gasket is dirty. • Clean the chamber lid gasket.
• Insufficient oil quantity or oil in
the vacuum pump is too old.
• Refill or replace oil.
• Chamber lid gasket is dam-
aged.
• Change chamber lid gasket.
• Moist or liquid products give
off steam during the evacua-
tion process.
• Abort the evacuation process
with the <Stop> key in case
the chamber lid mists up.
Poor vacuum in the
pack.
• Evacuation system is leaking. • Notify the service.
• Sealing time is set incorrectly. • Increase the sealing time in
small increments.
• Pouch neck is clamped by
chamber lid.
• Insert the film pouch so that
the pouch neck lies within the
chamber. Cut off the pouch
neck if necessary.
Pack is leaking.
• Seal seam is dirty. • Keep the inside of the film
pouch in the area of the seal
seam clean.
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