Introduction
User manual 55530_hdb_en_16 6 / 156
1 Introduction
1.1 Service and support
Service and support
Sales Our sales staff in-house and in the field, and our technicians will support you
at all times.
CONNECTIVITY-
System advisors
Our system advisors are your competent contact persons if you want to devel-
op CONNECTIVITY solutions. They cooperate with you to find the best solu-
tions for your electrical installations.
Our CONNECTIVITY system advisors find ways that help you to permanently
improve the competitiveness of your machines and plants.
Customer Service Cen-
ter (CSC)
Our staff of the Customer Service Center will help you with all questions con-
cerning installation and start-up. They support you, for example, if you have
problems with combining hardware and software products from different man-
ufacturers.
A number of support tools and measurement facilities are available for field
bus systems and EMC interference.
Call us on +49 7191 47-2050 or send us an
e-mail to: support@murrelektronik.com
Service addresses Murrelektronik GmbH has a policy of customer proximity, both at the national
and international level. Please visit our website to find your contact person:
www.murrelektronik.com
1.2 Scope of delivery
The scope of delivery includes:
1x MVK module, assembled, with housing cover and ground strap
1x Operating instructions – A3 leaflet, multilingual
15x Designation label (3 sets = 15 pieces)
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