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Error Messages and Troubleshooting
~A1c Errors
Error A1: No pro le available to calculate ~A1c.
[1] This message indicates that a new pro le
is required to calculate ~A1c. Follow the
instructions for Obtaining an ~A1c Result,
section 11.3, [1] Create a “Pro le”.
Error A2: Insu cient number of fasting readings to calculate ~A1c.
[1] This message indicates that there are not
su cient fasting readings to calculate an
~A1c. Follow the instructions for Obtaining
an ~A1c Result, section 11.3, [3] Take
“Fasting” blood glucose tests.
Error A3: Unable to calculate ~A1c.
[1] An unspeci ed error occurred that
prevented the calculation of ~A1c.